Who we are
We run a regulated online gaming service for players in the United Kingdom. The team brings product, compliance and customer care together to deliver a stable, well documented service. Decisions are based on clear rules, measurable data and direct feedback from players.
Our operation is built on three pillars. First comes compliance, because trust starts with the licence. Next is product clarity, so key details are easy to find. Finally, responsive support, so questions are resolved without long waits.
Regulation and licence
The service is operated by Anakatech Interactive Limited under UK Gambling Commission Licence No. 48789. This licence sets standards for identity checks, game integrity, advertising, financial controls and complaint handling. We align our daily work to those standards and audit outcomes against them.
What we do for players
We focus on simple paths through registration, deposits, game selection and withdrawals. The aim is to remove guesswork and present rules in plain language.
- Clear terms beside any promotion
- Visible limits and table stakes in the lobby
- Deposit and withdrawal statuses you can track
- Faster answers through live chat during UK hours
How we build and test games
We partner with approved studios and connect titles through certified systems. Every game comes with a rules tab, a paytable or help page, and a description of features and minimum and maximum stakes. Where a demo or preview is permitted by UK rules, it reflects the same logic as the live version.
Releases go through internal checks for stability and compliance text. We verify that the rules match the actual behaviour of the game and that any special feature is explained before you stake. If a change is required by regulation, we update game pages and release notes so the reason is visible.
When we retire a title, it is removed from search and categories, and balances that relate to features are handled according to the rules of that game. This prevents dead links and keeps the catalogue tidy.
Payments and security
Cards, e-wallets and approved mobile wallets are available for deposits, with a minimum of £10. Withdrawals are routed to eligible methods that support payouts in the UK. You can view pending and completed transactions in the account area.
- PCI-aware processing for card details
- 2FA options for account sign in
- Monitoring to detect unusual activity
We will sometimes ask for proof of identity or payment ownership. These checks protect your account and are required by law. Once completed, future reviews tend to be faster unless details change.
Safer play
Account tools include deposit limits, session reminders, cool off options and access to independent help resources. These settings sit in the account menu and you can adjust them at any time. We present guidance in plain terms and keep prompts short.
Data and privacy
We collect only the data needed to run the service, meet legal duties and improve the product. Access to personal data is limited to trained staff for defined tasks. Logs record changes to key settings so we can trace actions during a review.
You can request a copy of your personal data, ask for corrections or raise questions about retention. The privacy notice explains categories, legal bases and retention periods. We review that notice when laws or processes change.
Customer support
Live chat operates daily from 6 AM to 10 PM UK time. The team handles account questions, payment clarification, promotion terms and game rules. For longer reviews or document checks, our agents will guide you through the steps and confirm when each stage is complete.
Official domain and footprint
This UK service runs on peaceobservatory-cgs.org and is intended for players located in the United Kingdom. If you find a site that looks similar but uses another domain, check our footer and help pages for licence details and links to the official pages. When in doubt, contact support through the channels listed on our Contact page.