Scope and controller
This policy covers all services and pages available on peaceobservatory-cgs.org. We act as the controller for the personal data processed through this website. If third party links appear on our pages, their policies apply to their own sites.
Personal data we collect
We collect account details, identity data, and contact information that you submit during registration. We also process payment information, device data, log files, and interaction records for security and service delivery.
We may collect technical data through cookies. This includes IP address, browser type, and pages viewed. We keep fraud prevention signals and verification outcomes where required by law.
How we use your data
We use data to create and manage accounts. We process transactions, verify identity, and provide support. We maintain site security and comply with legal duties.
List of core uses:
- Account creation and authentication
- Payments, withdrawals, and billing records
- Customer support and service messages
- Security, fraud checks, and incident logs
- Compliance with legal and regulatory rules
- Site analytics and performance reporting
Lawful bases
We rely on several legal grounds to process data. The exact basis depends on the activity.
Typical bases include:
- Contract performance for account and payments
- Legal obligation for verification and reporting
- Legitimate interests for security and service quality
- Consent for optional cookies and certain marketing
Where consent is used, you can withdraw it at any time within your account or cookie settings. This does not affect processing carried out before the withdrawal.
Sharing and recipients
We share data with payment providers, verification partners, analytics vendors, and security services. We also share information with regulators and law enforcement when the law requires it. Each recipient is bound by contract to protect your data.
International transfers
Some partners are located outside the UK. When data leaves the UK, we apply appropriate safeguards. These may include adequacy regulations or standard contractual clauses.
We assess partner practices and keep records of transfer mechanisms. Copies of key safeguards can be requested through our support channels within the site.
Retention
We keep data only as long as needed for the purposes set out here. Legal retention periods may extend storage for compliance, disputes, and fraud prevention.
Your UK privacy rights
You have rights over your personal data. You can request access, correction, erasure, restriction, portability, and objection where applicable.
Main options:
- View and update profile data in your account
- Change cookie choices in the site banner or settings
- Send a rights request through the support section
- Object to processing based on legitimate interests
You also have the right to complain to the Information Commissioner’s Office. We encourage you to contact us first so we can respond quickly.
Cookies and similar tech
We use essential cookies to run the site. These enable login, security, and core features. They cannot be switched off in our systems.
Analytics cookies help us measure traffic and fix issues. You can refuse optional cookies through our banner or browser controls. Your choice is stored so we can honour it on return visits.
Cookie details may change when we add features or suppliers. We will update the banner and settings page to reflect any change.
Security
We apply technical and organisational measures to protect data. This includes encryption in transit, access controls, logging, and staff training. No online service can guarantee perfect security, but we work to reduce risk and respond to incidents.
Children
This site is for users aged 18 and over. We do not knowingly collect data from children. If you believe a minor has registered, use the support section to report it.
Changes to this policy
We may update this page to reflect changes in law or our services. Material changes will be highlighted on the site. Continued use of the site means you accept the revised policy.
Contact
For privacy questions or rights requests, use the contact form in the Support section of peaceobservatory-cgs.org.